Refund Policy.

All sales are final. By engaging Exceptional Interview Coaching, clients acknowledge that fees are for personalised consultancy services and as such are non-refundable.

Once payment has been made, our work begins. There are no refunds.

Rescheduling Your Consultations.

We require 4 business days’ notice for rescheduling of your Interview Coaching Sessions. During the months of December and January, we require 7 business days’ notice.

Failure to give the required notice will trigger a $100 rescheduling fee.

Sickness, work, emergencies and unexpected events are included under this policy. Unfortunately, there can be no exceptions.

Limitation Of Liability.

The information contained in our reports should not be used or relied upon as the sole determiner for the purposes of your employment or other career or vocational matter. You should consider your own personal situation in addition to the information provided by our services. In no event shall we be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data, profit earnings, or lost opportunities, arising out of or in any way connected with the use or performance of our services whether based on contract, tort, negligence, strict liability or otherwise even if Exceptional Interview Coaching has been advised of the possibility of damages. Under no circumstances shall Exceptional Interview Coaching be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces, or causes beyond its reasonable control, including without limitation, incorrect email addresses, internet failures, computer equipment failures, other equipment failures, or non-performance of third parties. Where liability cannot be excluded, any liability incurred by us in relation to the use of this website or the content is limited as provided under s 68A of the Trade Practices Act 1974 (Cth). You assume all responsibilities and obligations, both statutory and contractual as they apply in your country of residence, with respect to the use of our services and the use of any information derived either directly or indirectly from it and for any decisions or advice given as a result of the use of our services or any applications of the information provided through its use. These Terms & Conditions are governed by and in accordance with the laws of New South Wales, Australia and the parties agree to submit to the exclusive jurisdiction of the courts of New South Wales, Australia. Any legal matters arising will commence and conclude within the jurisdiction of the NSW Courts. By using this website you agree to abide by the terms and conditions set out in these Terms & Conditions. If you do not agree to abide by these terms and conditions do not use this website.

Changes.

Exceptional Interview Coaching reserves the right, at its sole discretion, to change, modify, add or remove any portion of these Terms & Conditions in whole or in part, at any time. Changes in these Terms & Conditions will be effective when notice of such change is posted. Your continued use of the site after any changes to these Terms & Conditions are posted will be considered as acceptance of those changes.

Copyright And Trademark Information.

Exceptional Interview Coaching reserves all rights in the content and design of this site. Unless permitted in writing by Exceptional Interview Coaching, you may not reproduce, use or copy any content on this site including names, logos and any other material licensed to Exceptional Interview Coaching. You may not use commercially any information, products or services on this website and you may not cause any of the material on this website to be framed or embedded into another website without written permission from Exceptional Interview Coaching. You may not modify, adapt or create derivative works based on or contained in our services or any associated written material accompanying or produced by us. You may not reverse engineer, decompile or disassemble our services or any associated written material accompanying or produced by it.

Contacting Us.

If you have any questions or complaints regarding our obligations under this Terms of Service, please write to contact@exceptionalinterviewcoaching.com.au.  We will respond to let you know who will be handling your matter and when you can expect a further response.